ProPay Tutorial


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Transfer Money to a Chequing Account

Step 1

Log in to your ProPay Account by going to Enter your e-mail address and password. Use the e-mail address you used to sign up for your ProPay Account.


Step 2

Once you have logged in to your ProPay Account, click on transfer funds to my chequing account.

Transfer Funds

Step 3

If you have never transferred money before, you will see an error message. Click on the "Add a Bank Account" link.

Add A Bank Account

Step 4

Enter your chequing account information. All the information you need can be found on a cheque from that account. If you have a chequing account denominated in US$, and your routing and chequing number on the bottom of your check are in a US format (9-digit routing number versus a 5-digit branch number and a 3-digit bank number), you will need to contact your bank for the appropriate electronic funds transfer number. If you have questions click on the "What is this" links for more information. When you have entered your account chequing account information, click "Submit."

Once you submit your chequing account information to be saved in your account profile, you must complete the validation process before transferring funds to the account. For more information on the validation process click here.

NOTE: You only have to enter your chequing account information one time. If you wish to transfer to another chequing account, click on "My Account-->Edit My Profile-->Add/change bank account." Changing your chequing account information will require you to go through the validation process again. You may only change your chequing acount twice every 90 days.

Add Chequing Account

Step 5

Complete the validation process for the chequing account. This involves verifying the amount of 2 small deposits ProPay will put into your chequing account. For more information click here.

Step 6

If you already have a chequing account on file, simply enter the transfer amount and click "Submit."

Enter Transfer Amount

Step 7

Confirm the transfer information. If everything is accurate, click "Submit."

Step 8

You should immediately receive a confirmation that the transfer request was complete.

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